Role Overview
We are looking for an L2 System Administrator to provide advanced support, manage Windows/Linux infrastructure, troubleshoot escalated issues, and maintain system availability and performance.
Key Responsibilities
- Administer and troubleshoot Windows and Linux servers
- Manage Active Directory, user access, permissions, and Group Policy
- Perform patching, upgrades, backups, monitoring, and system maintenance
- Troubleshoot networking, DNS, DHCP, VPN, hardware, and application issues
- Support virtualization, cloud infrastructure, antivirus, and security controls
- Perform incident management, root-cause analysis, and problem resolution
- Maintain documentation, SOPs, asset records, and ITSM tickets
- Coordinate with L1, L3, network, security, application, and vendor teams
Required Skills
- Strong knowledge of Windows Server, Linux, Active Directory, and networking
- Hands-on experience with VMware/Hyper-V, backups, patch management, and monitoring tools
- Strong troubleshooting, communication, documentation, and ITIL/ITSM skills
Experience
- 3–6 years of experience in system administration or infrastructure support
Preferred
- Knowledge of PowerShell or Shell scripting is preferred
Join us and be part of the exciting journey
